Frequently Asked Questions

Slots are limited (max 4 per class), so reservations are required. Send us a message at least 12 hours before the class through our official Facebook or Instagram page, and we'll confirm your slot. Classes are booked on a first-confirmed, first-served basis.

No, we highly recommend booking in advance to secure your spot.

You may join another available schedule, or be placed on a waitlist in case a slot opens.

Having a class pass does not automatically reserve a slot. Please confirm each class in advance to secure your space.

You'll be informed at least 24 hours in advance if a class needs to be rescheduled. Your pass will still be honored.

In case of scheduled class breaks, holidays, or teacher travel, your pass validity will be extended by the length of the break (a 2-week seasonal break means +2 weeks) so you don't miss your practice time 🌿

Arrive on time to get the full session experience. If you're late, you're still welcome in class, but the session will count as used from your pass, and you may need to catch up on any missed content.

5 sessions of Soul Flow Yoga (Shala or Online). Mix and match classes as you like and go at your own pace. Valid for 10 weeks from your first class.

Your pass starts on the date of your first confirmed class and expires 10 weeks after that date.

Yes! Use it for Shala classes in Concepcion or Online Community Classes.

Bank transfer or e-wallets (GCash, GoTyme). Cash is accepted only for confirmed attendees at the Shala.

No, the 5-Class Pass is personal and non-transferable.

Class passes are non-refundable, as they are designed to secure your spot and support small, intimate class sizes.

Cancellations are valid only with at least 24 hours' notice, and your session is safe to use later. Anything cancelled later than that, or a no-show, counts as used, so every space in our intimate classes is honored.

A pass for one Soul Flow Yoga class, perfect for trying us out or practicing at your own pace. Book your slot by sending us a message.

30 days from the date of purchase.

Yes! Reschedule with at least 24 hours' notice before your session, subject to class availability.

Yes, you may book another eligible class within the validity period, subject to availability.

Please book and use your pass within its validity period. If you have concerns about your schedule, message us before your pass expires.

Late cancellations and no-shows count as used sessions, so we can keep our intimate classes from going unfilled.

Your pass validity will be extended by the length of the break, so you don't miss your practice.

Drop-In Class Passes are non-refundable, same as the 5-Class Pass, and personal to you.

Yes, for eligible classes only. Check our latest online schedule on Reclub, then send us a message to book your slot.

Please arrive early, respect quiet time, and keep phones on silent.

Yes! Mats, straps, and optional props are provided in Shala classes. You're always welcome to bring your own, especially for off-location classes.

Please consult your doctor first and inform the teacher. We'll guide you safely and suggest modifications to your practice.

Class passes are only for Community/Online classes. Private 1:1 sessions have separate rates.

If you're feeling unwell, it's best to rest and reschedule your session. Your body always comes first 🤍

Arrive a few minutes early, wear comfortable clothing, and bring a water bottle and a small towel. Mats are provided, or bring your own. Your body and breath are your guides, and you can move at your own pace.

SoulFlow Shala is located at 2nd Floor Flores Residence, (Green Gate Entrance) L. Cortez St., St. Jude Village, Brgy. Alfonso, Concepcion Tarlac (Landmark: near Curvada Cafe)

A Zoom/Google Meet link will be sent before class. Please make sure you have a stable internet connection and a quiet space for your practice.

Please join 5–10 minutes before class to settle in, check your audio/video, and arrive fully present.

You're still welcome to join, but please enter quietly. The session will still count as used, and you may need to gently catch up on your own.

Camera is optional, but encouraged so we can guide you safely and offer gentle cues.

A yoga mat or any comfortable space, water nearby, and optional pillow, blanket, or blocks for support.

If you get disconnected, you may rejoin using the same link. However, the session will still count as used.

Check our latest online schedule on Reclub, then send us a message to book your slot.

Yes, with at least 24 hours' notice, and your session is safe to use later. Late cancellations or no-shows count as used.

No, the class link is for registered participants only. Thank you for respecting the space and energy of the group 🤍

No, our online classes are not recorded. Live attendance is the way to get the full experience, so we hope to see you on screen 🤍

You're always welcome to pause, rest, or modify. This is your practice, so honor your body and your rhythm 💛